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Managed Services

Servicing over 1500 tickets a month across multiple clients in PV, with average 10+ years of total experience of our support staff
  • Available 24×7, Emphasis on delivering an experience of collaboration, matched by dedicated service goals, multilingual expertise
  • Dedicated Account Manager supported by a team with high average industry experience as compared to competitors
  • Committed to client data security and management
  • Interactive, transparent status reporting
  • SLA adherence and PV compliance as never heard before in the industry
  • Backed up a team that is innovative, PV and Argus experienced and resourceful with leading tools and technology
  • Well documented process framework established for AMS support available and in practice – high staff satisfaction with process and lowest attrition rates in the industry.
Vitrana Advantage
Scalability
Interactive Reporting
Argus J Expertise
Data and Ad-hoc Reports
Testing and Validaton Expertise
IDMP/R2 to R3 Support
AI/ML Product Product Portfolio
Senior and Experience Staff

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