Servicing over 1500 tickets a month across multiple clients in PV, with average 10+ years of total experience of our support staff
Available 24×7, Emphasis on delivering an experience of collaboration, matched by dedicated service goals, multilingual expertise
Dedicated Account Manager supported by a team with high average industry experience as compared to competitors
Committed to client data security and management
Interactive, transparent status reporting
SLA adherence and PV compliance as never heard before in the industry
Backed up a team that is innovative, PV and Argus experienced and resourceful with leading tools and technology
Well documented process framework established for AMS support available and in practice – high staff satisfaction with process and lowest attrition rates in the industry.
Vitrana Advantage
Scalability
Interactive Reporting
Argus J Expertise
Data and Ad-hoc Reports
Testing and Validaton Expertise
IDMP/R2 to R3 Support
AI/ML Product Product Portfolio
Senior and Experience Staff
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